Vision, Mission and Values

Our Vision

‘To be a reliable self-regulating organization promoting cooperation within the Banking Industry in Malawi for the satisfaction of the public.’

Our Mission

‘To foster transparency, encourage debate, good governance and best international practice in the banking industry, thereby ensuring public confidence.’

Our Core Values

The Bankers Association of Malawi operates under the guidance of the following operating principles and values:

Commitment to employees

  • Provide professional development and clearly defined career tracks
  • Provide adequate resources
  • Value each employee’s job as a meaningful part of the whole
  • Develop health, wellness and social activities

Respect, recognition and being valued

  • Involve all stake-holders in decisions that affect their areas
  • Allow employees to decide a course of action in their area of expertise
  • Recognize employees for doing the right thing, and reward them accordingly
  • Support co-workers and promote one another to students and the public

Commitment to high standards

  • Make a commitment to outstanding work and quality results
  • Perform work that adds value and meets set goals
  • Show pride in our work
  • Ensure that all areas function effectively and efficiently
  • Monitor programmes, service and business structure to keep them current
  • Apply standards consistently

Stability, security and safety

  • Use public relations as a tool to market the institution
  • Create a viable organization
  • Create a safe campus environment
  • Create a progressively dynamic work environment
  • Establish clear written procedures
  • Provide training for employees on standard operating procedures
  • Respect and allow freedom of speech
  • Develop well-defined succession plans for each department

Responsibility and accountability

  • Demonstrate commitment to internal and external stakeholders
  • Commit to fairness and equity
  • Be committed to carrying out our jobs
  • Hold each other accountable for maintaining our Core Values


The Association will uphold the adherence to moral and ethical principles; soundness of moral character and honesty


BAM expects employees to listen to and respect each other whilst working together to achieve mutually beneficial results. Employees must provide support to one another, working co-operatively, respecting one another’s views, and making our work environment fun and enjoyable.